Doorcut
Delete your Doorcut account
For anyone with a Doorcut account, including if you no longer have the app.
You can also do this in the Doorcut app: open Account and choose Delete my account. Both do the same thing.
What happens
Deleting takes effect straight away and cannot be undone. Your name, contact details, addresses and photos are removed, your saved card is removed from our payment processor, your sign-in is closed, and you are taken off every list a professional keeps.
Some records are kept: a record of each appointment, without your name or contact details, because receipts were issued; reviews and messages you wrote, without your name, because they are part of somebody else's record too; and a few more things. Our privacy policy lists all of them.
Prove it is your account
Enter the email address or the phone number you sign in to Doorcut with. We will send a code to it. Nothing is deleted until you type that code in here and confirm.
Type the code
It can take a minute or two. For an email, check your spam folder. The message may say to enter the code in the app; type it here instead.
Your account
We could not check your account just now.
You can still continue, and we check again before anything is deleted.
Sort these out in the Doorcut app, then come back to this page. If you no longer have the app, write to support@doorcut.app and we will help you settle them. Nothing has been deleted.
This cannot be undone
Your account has been deleted
Your sign-in is closed and this page has signed you out. What was kept, and why, is in our privacy policy.
Signing up again with the same email address or phone number would start a new, empty account; it would not bring this one back.
You have been signed out
This happened after you asked us to delete your account, before we heard back whether it went through. A deleted account is signed out in just this way, so it most likely did.
To check, write to support@doorcut.app.